Terra  Nova Expeditions LLC


Privacy Policy

1. Introduction

Terra Nova Expeditions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, book our expeditions, or otherwise interact with us.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, postal address, payment details, passport information, and emergency contact details.

• Booking Information: Travel preferences, dietary requirements, and medical conditions (if provided for your safety).

• Technical Information: IP address, browser type, operating system, and usage data collected through cookies and tracking technologies.

• Communications: Information you provide when you contact us, including emails, messages, and feedback.

3. How We Use Your Information

We use your information for the following purposes:

• To process and manage bookings and payments.

• To provide customer support and respond to enquiries.

• To personalise your expedition experience.

• To improve our website and services.

• To comply with legal and regulatory requirements.

• To send marketing communications (with your consent, where required by law).

4. How We Share Your Information

We do not sell your personal information. However, we may share it with:

• Service Providers: Third-party companies that assist with payment processing, travel arrangements, and customer support.

• Expedition Partners: Local operators, guides, and logistics providers essential for your travel experience.

• Legal Authorities: When required by law or to protect our rights and safety.

• Marketing Partners: With your consent, we may share information for promotional activities.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is entirely secure.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• To access, correct, or delete your personal information.

• To withdraw consent for marketing communications.

• To object to or restrict certain processing of your data.

• To request data portability.

To exercise these rights, please contact us at [Insert Contact Email].

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyse traffic. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. International Data Transfers

If you are located outside the country where our servers are hosted, your information may be transferred to and processed in other countries with different data protection laws.

10. Updates to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us.